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Knowledge Base

Buyer Feasibility Test

It is very common for a business owner to overestimate the value of his or her business. This is quite natural since we all want our businesses to be worth as much as possible—especially when it comes time to sell. Because of a Buyer’s need to capitalize the acquisition, typically...
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Customer Loyalty Trumps Satisfaction

In this environment, it’s all about satisfying the customer. Do what you say you’ll do, meet client expectations, and your business will thrive, right? Not quite. According to Eric Gregg, managing partner of Inavero, a Portland, Ore.–based research firm specializing in satisfaction surveys for professional services firms, many companies get...
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Private Company Valuation Trends

Over the last several years, the M&A markets in the U.S. have been fueled by an increased access to capital and improving economic conditions. In general deal multiples for small and mid-market companies have increased since the collapse of the financial markets in 2008. The wild swings seen in public...
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